DELIVERY METHODS

CTD uses current adult learning methodologies; including;

Point NLP, Point 4 Mat Process, Point MBTI deductive tools & learning systems.

All of CTD's work is researched, tailored and client specific. All learning scenarios, 'real plays' and simulations are authored for each learning experience.

It is essential that adequate time is invested at the outset to understand the cleint company, its objectives, needs, culture and values. Our alignment with these areas must be the starting point.

Initial Meetings

Explore & agree on needs

Consider & agree next steps

Research

Understand & agree current situation

Collect data for tailoring & writing

Design

Writing Programs

Agree Content

Agree Logistics

Delivery

Face to face time

Agreed evaluation

Post work strategy

Implementation

In-field coaching & support

Review & further planning

How We Do It - Delivery Methods

TRAINING

CTD's Delivery Methods include Training
Most organisations have particular needs they wish to address to improve performance and create momentum for results.

CTD works with Senior Management, and Human Resources Managers & Consultants, Sales & Service Directors of small, medium and large corporations to effectively manage their training curriculums. We regularly deliver local, national and internal training curricula on behalf of our clients to deliver the most cost effective and efficient ways to develop people.

For more information on CTD's Delivery Methods call Ken on +61 402 232 877

Point Group Work

Often the most efficient process involves forming groups with similar needs. These groups are limited to 8-10 people to maximize the impact for each participant & to ensure the best chance of successful outcomes.

Many groups experience 1-2 day workshops, again to provide the best return on time & money invested. Fully flexible approaches are also common, including; weekends, lunch & learn + breakfast seminars, part day sessions, accreditation & Academy approach, conferences, seminars, etc.

Point Facilitation

CTD provides experienced facilitation.

We also provide Facilitation Skills training for those who wish to develop their own skills.

Point Role/Real Plays

All role plays, learning scenarios and case studies are highly tailored to individual clients.

These are a major outcome of the research phase of any engagement

For more information on CTD's Delivery Methods call Ken on +61 402 232 877

 

How We Do It - Delivery Methods

CONSULTING

CTD's Delivery Methods include Consulting
CTD works in many ways to create business development solutions for its clients.

Many organisations begin the journey of self improvement with CTD undertaking a survey or assessment of the oganisations current 'status of health'.

We diagnose the company, its customers and its people, looking at ways to improve performance and profitability. This provides a road map against which we benchmark the effectiveness of any agreed intervention.

Our typical methodology in understanding your business needs:
Corporate Training and Development's Consulting

Point Tailored

The very best outcomes are achieved through a tailored approach to any learning & development process. An approach which takes into account individual Company aims & objectives; needs, people, markets, customers, products, competitors, and so on.

Point Coaching/Mentoring

Coaching & mentoring are keys in gaining change, improvement & the desired results.

Individual 'Doctor's appointments' (1:1 coaching) at all levels has proven to be a huge success in achieving the required change in behaviour & way of working and in the adoption of new knowledge & skills.

Management coaching & mentoring is often essential to support Managers to achieve their goals & the improvements that Learning & Development programs promise.

Point Leadership/Management

The starting point in most Change + Learning & Development processes is the Leadership/Management Group.

Without the active support of this Group any Change + Learning & Development initiative will struggle. It is vital that Senior Management be positioned as the 'owners' of the process & be equipped as 'drivers' through their active participation.

Point Sales Management

Even with Senior Management support, many initiatives fail to live up to their promise when Sales, Business Development Managers do not lend their support.

The 'buy in' needed from these Managers cannot be overstated. After all, it is usually they who will have 'day to day' responsibility for the change agreed/required.

Point Research/Analysis

Revenue, and ultimately profit, can be influenced by every customer interaction- positively & negatively.

It is vital to meet with as many 'representatives' of the normal work process as possible; Senior Management, Managers, Sales, Business Development, Account Management, Customer Service, really anyone who has customer interface/interaction.

1:1 confidential interviews, joint customer visits, focus group sessions, surveys, work process overviews, Client & Staff satisfaction appraisals all contribute to a strong undertsansding of the 'current situation', an essential starting point.

For more information on CTD's Delivery Methods call Ken on +61 402 232 877